CHIEN PHAM MINH
SENIOR QUALITY ASSURANCE ENGINEER • 6+ YEARS EXPERIENCE
📍 Ho Chi Minh City, Vietnam
Senior QA Engineer with 6+ years of dedicated experience at FPT Software, specializing in enterprise-scale digital automotive auction and wholesale commerce platforms for a leading US Fortune 500 client (Cox Enterprises / Manheim Ecosystem). Pioneer in applying AI & Agentic Engineering (Model Context Protocol - MCP) into QA workflows, connecting LLMs directly to Rally, Splunk, and enterprise databases for automated test generation and log diagnostics. Deep practical expertise in AWS Cloud Testing across distributed serverless & event-driven architectures (AWS Lambda, S3, SQS/SNS, DynamoDB, API Gateway, CloudWatch). Proven track record in requirement analysis (SRS), test strategy formulation, end-to-end API testing with Postman (3+ yrs), regression suites, and database verification. Certified with 4 ISTQB credentials (including CT-AI), Microsoft Certified: Agentic AI Solutions Architect & Azure AI Apps, Professional Scrum Master I (PSM I), and AWS Cloud Practitioner.
Core Competencies & Technical Skills
| AI & Agentic QA Engineering | Model Context Protocol (MCP), Custom AI Plugins & Skills development, Connecting AI Agents with Enterprise Databases, Rally, and Splunk (log querying & anomaly diagnostics), AI-driven test case synthesis. |
| Cloud Testing & Infrastructure | AWS Cloud Testing: AWS Lambda (Serverless functions validation), Amazon S3 (Object storage & presigned URLs), Amazon SQS & SNS (Event-driven message queues), Amazon DynamoDB (NoSQL schema & index verification), Amazon API Gateway, AWS CloudWatch (Logs, Alarms & Metrics), IAM Policies, AWS Certified Cloud Practitioner. |
| Testing Methodologies | Manual Testing (Advanced), Regression Testing, Smoke Testing, Functional & Integration Testing, Boundary & Edge Cases Analysis, User Acceptance Testing (UAT). |
| API & Backend Testing | Postman (3+ yrs), RESTful API, JSON Schema Validation, Token Authentication, HTTP Request/Response Payloads, Swagger. |
| Automation & Observability | Selenium WebDriver, Apache JMeter (1y 2m), Splunk (Log analysis & monitoring), Test Automation Frameworks, Python & C# basics, Regression Automation Suites. |
| Databases & Tools | MySQL (Advanced SQL queries, JOINs, Stored Procedures, Workbench), MongoDB, Amazon DynamoDB, Azure Fundamentals. |
| Management & Agile | Rally (CA Agile Central), JIRA, Confluence, Git, GitHub Copilot, Scrum/Agile Frameworks. |
| Languages | English: Full Professional Proficiency (Working directly with US/Global clients & documentation). |
Professional Experience (FPT Software • 2020 — 2026)
Senior QA Engineer — Auction Accelerators Enterprise Release Train
12/2025 — 12/2026
- Participated in the enterprise Release Train driving continuous quality improvements and streamlining mission-critical automotive auction processes.
- Analyzed complex business logic across distributed release streams to ensure technology priorities align with auction operations.
- Executed cross-functional integration and regression test suites across multiple integrated services and cloud endpoints.
Technologies & Tools: Java Back-end, Microservices, AWS CloudWatch, Rally, Postman, MySQL, Agile Release Train.
Senior QA / Quality Specialist — Profiles & Notification Platform (PPN)
12/2024 — 12/2025
- Conducted quality assurance for the centralized Profiles & Preferences (PPN) platform managing user profile data, outbound multi-channel communications (Email/SMS via Amazon SNS/SQS), and API catalogs across digital wholesale marketplaces.
- Pioneered Agentic QA tooling: developed custom Model Context Protocol (MCP) skills and plugins connecting AI agents directly to Splunk (log anomaly diagnostics), Rally (story & defect syncing), and MySQL databases (automated edge-case test data synthesis).
- Validated Single Assurance protection services (vehicle inspections, warranty claims, automated risk anomaly detection).
- Designed and executed exhaustive test cases from SRS documents; performed extensive database testing with MySQL Workbench and API testing via Postman.
- Investigated complex software defects down to root cause; tracked sprint stories, bugs, and tasks using Rally.
- Actively mentored and onboarded new QA engineers into the project; supported critical production issues.
Technologies & Tools: MCP (Model Context Protocol), AWS (SQS, SNS, CloudWatch), Splunk, Custom AI Skills, Java, REST API, Postman, MySQL Workbench, Rally.
QA Engineer — Vehicle Warranty & Protection Platform (DealShield)
07/2022 — 12/2024
- Responsible for comprehensive QA cycles for DealShield — a major vehicle warranty and assurance protection product deployed across US nationwide physical/digital auctions and independent affiliated locations.
- Conducted end-to-end AWS Cloud Testing: validated asynchronous event processing across AWS Lambda serverless functions, verified message routing in Amazon SQS & SNS, verified document assets in Amazon S3, and diagnosed execution exceptions via Amazon CloudWatch Logs.
- Crafted sprint test suites covering risk analysis, positive/negative validation, and boundary conditions.
- Executed API contract testing, payload verifications, and integrated data flow validations across AWS Lambda and backend services.
- Facilitated defect triage meetings with developers and Product Owners to maintain high sprint velocity and low escaped-defect rates.
Technologies & Tools: AWS Cloud (Lambda, S3, SQS, SNS, CloudWatch, API Gateway), Java, React, Postman, MySQL, DynamoDB, Rally.
QA Engineer — Enterprise Modernization Program (C99)
12/2021 — 05/2022
- Executed internal QA and task management workflows within the large-scale enterprise modernization strategic account.
- Collaborated closely within multi-disciplinary agile teams adhering to strict delivery standards.
Key Certifications & Professional Credentials
✔
ISTQB® Certified Tester — Advanced / Specialist
Test Automation Engineer (CT-TAE) • AI Testing (CT-AI)
✔
ISTQB® Certified Tester — Core
Foundation Level (CTFL) • Agile Tester (CTFL-AT)
✔
Professional Scrum Master™ I (PSM I)
Scrum.org
✔
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
✔
Oracle Cloud Infrastructure (OCI)
AI & Data Management Certified Foundations Associate
✔
Microsoft Certified: Azure AI & Data
Azure AI Apps & Agents Developer • Azure Data Fundamentals
✔
Claude Certified Architect & GitHub Copilot
Anthropic • GitHub
✔
SQL (Advanced) & Rest API (Intermediate)
HackerRank Certified Skill Assessment
Education
Ho Chi Minh City University of Technology and Education (HCMUTE)
Bachelor of Engineering
Graduated